Privacy Policy

Introduction

At KENZZI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information when you create an account or place an order.
• Order Information: Details about the products you purchase, order history, and preferences.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Communications: Information from your correspondence with us, including customer service inquiries and feedback.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders, including payment processing and shipping.
• Communicating with you about your orders, account, and customer service inquiries.
• Sending you promotional materials, newsletters, and updates about our products and services (you may opt-out at any time).
• Improving our website, products, and services based on your feedback and usage patterns.
• Detecting, preventing, and addressing fraud, security issues, and technical problems.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. Your data is stored on secure servers and retained only as long as necessary for the purposes outlined in this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and provide personalized content. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our website.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties for their marketing purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete personal information.
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: