Terms & Conditions

Introduction

Welcome to KENZZI. These Terms and Conditions govern your use of our website and the purchase of auto parts through our platform. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before making any purchase.

Acceptance of Terms

By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

User Accounts

To place orders on KENZZI, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during registration and keep your account information updated. You agree to notify us immediately of any unauthorized use of your account.

Products and Services

KENZZI offers a wide range of auto parts and accessories. We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time.

Payment and Pricing

All prices are listed in the applicable currency and include applicable taxes unless otherwise stated. We accept various payment methods including credit cards and cash on delivery. Payment must be received before we process your order. We reserve the right to change prices at any time without prior notice. However, changes will not affect orders already placed.

Shipping and Delivery

We ship to addresses within our service areas. Shipping costs and delivery times vary based on your location and the selected shipping method. Delivery times are estimates and not guaranteed. KENZZI is not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products within the specified return period, subject to our return policy. Products must be in their original condition and packaging. Refunds will be processed to the original payment method. Please contact our customer service for return authorization and instructions.

Intellectual Property

All content on the KENZZI website, including text, graphics, logos, images, and software, is the property of KENZZI LLC or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, KENZZI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the products purchased.

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

KENZZI LLC

Shahumyan Street 15, Hrazdan city

Kotayk Province, Armenia

Email: info@kenzzi.de

Phone: +374 95 251 504

Last Updated: December 1, 2025